ExpertMD uses Stripe Connect to handle payment processing and payouts. Before you can create invoices and receive payments, you must set up a Stripe Connect account linked to your ExpertMD profile.
Click Billing in the left sidebar to open the billing page.
2
Click Connect with Stripe
Click the Connect with Stripe button. You will be redirected to Stripe’s onboarding flow.
Connect with Stripe button on the Billing page
3
Complete Stripe onboarding
Stripe will ask for:
Business type — Select Individual or Sole Proprietor (unless you operate as a business entity)
Personal information — Legal name, date of birth, last 4 of SSN
Address — Your business or personal address
Bank account — Routing and account number for receiving payouts
Identity verification — Upload a photo of your government-issued ID
Stripe Connect onboarding flow
4
Return to ExpertMD
After completing Stripe’s onboarding, you are redirected back to ExpertMD. Your Stripe Connect account is now linked and you can begin creating invoices.
The Stripe onboarding process typically takes 5-10 minutes. Once completed, your account may take 1-2 business days for full verification. You can create invoices immediately, but payouts will not begin until verification is complete.
After initial setup, Stripe may request additional verification. Check your Stripe dashboard for any pending requirements:
Additional identity documents
Address verification
Bank account verification (Stripe may make small test deposits)
If your Stripe account verification is not completed within 30 days, your ability to accept payments may be restricted. Complete all verification steps promptly.
