> ## Documentation Index
> Fetch the complete documentation index at: https://learn.expertmd.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Stripe Connect Setup

> Set up your Stripe Connect account to accept payments and receive payouts from attorneys.

# Stripe Connect Setup

ExpertMD uses [Stripe Connect](https://stripe.com/connect) to handle payment processing and payouts. Before you can create invoices and receive payments, you must set up a Stripe Connect account linked to your ExpertMD profile.

## Prerequisites

Before setting up Stripe Connect, make sure you have:

* A completed ExpertMD profile (all required fields filled in)
* A bank account or debit card for receiving payouts
* Government-issued photo ID for identity verification
* Your Social Security number or EIN (for tax reporting)

## Setting up Stripe Connect

<Steps>
  <Step title="Navigate to Billing">
    Click **Billing** in the left sidebar to open the billing page.
  </Step>

  <Step title="Click Connect with Stripe">
    Click the **Connect with Stripe** button. You will be redirected to Stripe's onboarding flow.

    <Frame caption="Connect with Stripe button on the Billing page">
      <img src="https://mintlify.s3.us-west-1.amazonaws.com/greenfieldwealthllc/images/doctors/stripe-connect-button.png" alt="Connect with Stripe button on the Billing page" />
    </Frame>
  </Step>

  <Step title="Complete Stripe onboarding">
    Stripe will ask for:

    * **Business type** -- Select Individual or Sole Proprietor (unless you operate as a business entity)
    * **Personal information** -- Legal name, date of birth, last 4 of SSN
    * **Address** -- Your business or personal address
    * **Bank account** -- Routing and account number for receiving payouts
    * **Identity verification** -- Upload a photo of your government-issued ID

    <Frame caption="Stripe Connect onboarding flow">
      <img src="https://mintlify.s3.us-west-1.amazonaws.com/greenfieldwealthllc/images/doctors/stripe-onboarding.png" alt="Stripe Connect onboarding flow" />
    </Frame>
  </Step>

  <Step title="Return to ExpertMD">
    After completing Stripe's onboarding, you are redirected back to ExpertMD. Your Stripe Connect account is now linked and you can begin creating invoices.
  </Step>
</Steps>

<Info>
  The Stripe onboarding process typically takes 5-10 minutes. Once completed, your account may take 1-2 business days for full verification. You can create invoices immediately, but payouts will not begin until verification is complete.
</Info>

## Verifying your Stripe account

After initial setup, Stripe may request additional verification. Check your Stripe dashboard for any pending requirements:

* Additional identity documents
* Address verification
* Bank account verification (Stripe may make small test deposits)

<Warning>
  If your Stripe account verification is not completed within 30 days, your ability to accept payments may be restricted. Complete all verification steps promptly.
</Warning>

## Updating your Stripe account

To update your bank account, address, or other Stripe information:

1. Go to **Billing** in ExpertMD
2. Click **Go to Stripe Dashboard**
3. Update your information directly in Stripe's dashboard

Changes to your Stripe account (such as updating your bank account) take effect immediately for future payouts.

## Troubleshooting

### I cannot complete Stripe onboarding

* Ensure your browser allows pop-ups from stripe.com
* Try using Chrome or Firefox in a non-incognito window
* Clear your browser cache and try again

### My Stripe account is restricted

* Log in to your Stripe dashboard to see specific action items
* Complete any pending identity or document verification
* Contact Stripe support if the restriction seems incorrect

### Payouts are not arriving

* Verify your bank account details are correct in Stripe
* Check if there are pending verification requirements
* New accounts have a 7-14 day initial payout delay

## Next steps

<CardGroup cols={2}>
  <Card title="Invoicing" icon="file-invoice" href="/doctors/invoicing">
    Start creating invoices for your cases
  </Card>

  <Card title="Billing & Payouts" icon="credit-card" href="/doctors/billing-and-payouts">
    Understand fees and payout schedules
  </Card>
</CardGroup>