> ## Documentation Index
> Fetch the complete documentation index at: https://learn.expertmd.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment

> Pay invoices online via Stripe or record manual payments for expert witness services.

# Paying Invoices

ExpertMD makes it easy to pay invoices from medical experts. You can pay online with a credit card, debit card, or ACH bank transfer through Stripe's secure payment platform.

## Paying online

<Steps>
  <Step title="Open the invoice">
    Navigate to **Invoices** in the sidebar and click the invoice you want to pay. You can also click the payment link in the invoice email.
  </Step>

  <Step title="Review the invoice">
    Verify the line items, amounts, and total before proceeding.
  </Step>

  <Step title="Click Pay Invoice">
    Click the **Pay Invoice** button to be taken to Stripe's secure payment page.

    <Frame caption="Pay Invoice button on the invoice detail page">
      <img src="https://mintlify.s3.us-west-1.amazonaws.com/greenfieldwealthllc/images/attorneys/pay-invoice-button.png" alt="Pay Invoice button on the invoice detail page" />
    </Frame>
  </Step>

  <Step title="Choose your payment method">
    Select your preferred payment method:

    * **Credit or debit card** -- Enter your card details (instant processing)
    * **ACH bank transfer** -- Enter your bank account details (3-5 business days processing)

    <Frame caption="Stripe hosted payment page with payment method options">
      <img src="https://mintlify.s3.us-west-1.amazonaws.com/greenfieldwealthllc/images/attorneys/stripe-payment-page.png" alt="Stripe hosted payment page with payment method options" />
    </Frame>
  </Step>

  <Step title="Complete payment">
    Confirm the payment. You will receive a confirmation email and the invoice status updates to **Paid**.

    <Frame caption="Payment confirmation and invoice marked as paid">
      <img src="https://mintlify.s3.us-west-1.amazonaws.com/greenfieldwealthllc/images/attorneys/payment-confirmation.png" alt="Payment confirmation and invoice marked as paid" />
    </Frame>
  </Step>
</Steps>

<Tip>
  For large invoices (over $5,000), ACH bank transfer is significantly cheaper. The Stripe fee for ACH is approximately 0.8% capped at $5, compared to approximately 2.9% + $0.30 for credit cards. On a $10,000 invoice, that is $5 versus $320.
</Tip>

## Payment methods

| Method            | Processing Time   | Typical Fee      |
| ----------------- | ----------------- | ---------------- |
| Credit Card       | Instant           | \~2.9% + \$0.30  |
| Debit Card        | Instant           | \~2.9% + \$0.30  |
| ACH Bank Transfer | 3-5 business days | \~0.8% (max \$5) |

<Info>
  Stripe processing fees are paid by the payer (you). These fees are separate from the 2% platform fee that ExpertMD charges the doctor.
</Info>

## Payment receipts

After completing a payment, you receive:

* An email confirmation from Stripe with a receipt
* The invoice status in ExpertMD updates to **Paid**
* A payment record is visible on the invoice detail page

## Troubleshooting

### My payment was declined

* Verify your card number, expiration date, and CVC are correct
* Ensure your card has sufficient funds or credit
* Contact your bank to ensure they are not blocking the transaction
* Try a different payment method

### ACH payment is taking a long time

* ACH transfers typically take 3-5 business days to process
* The invoice will show as Paid once the transfer clears
* If it has been more than 5 business days, contact support

## Next steps

<CardGroup cols={2}>
  <Card title="Invoicing" icon="file-invoice" href="/attorneys/invoicing">
    Understand invoice details and PDFs
  </Card>

  <Card title="Team Collaboration" icon="users" href="/attorneys/team-collaboration">
    Manage team members and collaborators
  </Card>
</CardGroup>